The Role:

The Insurance Business analyst’s goal is to deliver rapid, value-driven customer solutions for ongoing Insurance business problems of all sorts. The Business Analyst plays a key role in determining the optimal use of the Company product per client. The individual will liaise between the business side and the Company’s teams comprising implementation and development. The successful candidate is required to be very familiar with the system and assist in bridging the client requirements and system offering potential gaps. The role includes collaborating with end-users, project staff, and company staff to transform the business goals into written requirements. There is no need to write code but there is a need to know enough to explain it to the technical people.

Duties and Responsibilities:
  1. Define the true need by conferring with clients; evaluating procedures and processes
  2. Provide clear Gap Analysis
  3. Create solutions for the identified gaps and needs
  4. Convey the solution to the technical teams
  5. Working with the technical teams to validate the solution
  6. Provides reference by writing documentation
  • Extensive experience and understanding of the Insurance industry and need for digital disruption in the London market
  • Foundational understanding of how quoting, underwriting, policy administration, and renewals are important
  • An extensive knowledge of P&C insurance
  • Experience in designing and architecting Insurance Services solutions while working closely with implementation teams, ideally using Agile development techniques
  • Experience in a variety of Software life cycle activities: Design, Documentation writing, Development Process, Requirements, Architecture – An advantage
  • Team player
  • Excellent Written and oral communication skills


Galejay is an inclusive employer and prides itself on the main values of honesty and integrity. If you have these qualities and wish to apply, please send your CV to Charlie Holt-Staplehurst, Associate Director at