Department: Underwriting

Contract Type: Permanent

Full Time/Part Time: Full-time position

Reporting to: Director of Finance and Operations

Salary Level: Competitive


Main Purpose of Job

Due to continued and projected growth of the Syndicate, the company have a newly created Underwriting Risk Processor role to support the Underwriting function. The successful candidate will need experience working in a similar role within the London Market, preferably with an understanding of Lloyd’s.

The position will be a key part of the Operations Team responsible for ensuring that the risk processing operates efficiently and effectively, that objectives are being met and to act as the central point of contact between underwriters and relevant 3rd parties.

This is a key function for the Syndicate as it underpins the data that drives decisions everywhere within the business, so accuracy, consistency, and timeliness are paramount. Further, a smooth and stable Underwriting Operations function supports high-quality underwriting and a great service proposition to their brokers and clients as well as underpinning their regulatory compliance and resilient financial performance.

The Underwriting Risk Processor position is a full-time role, however, there can be some flexibility on the number of days worked for the right candidate.


Key Tasks
  • Supporting the underwriting function by entering all underwriting data onto the policy administration system.
  • Build and manage relationships with the Underwriting teams, including routine follow-up to resolve any outstanding queries.
  • Ensure day-to-day workflow is handled in a timely manner within SLAs and deadlines e.g. all policies cleared by the end of each week etc.
  • Conduct quality assurance checks to ensure all risk information and correspondence is accurately recorded in the policy administration systems to ensure a complete and accurate audit trail of all substantive business activity.
  • Respond to queries from internal and external parties as required in a timely manner.
  • Liaise with the Credit Control function to address queries.
  • Assist in handling the regular internal reporting, including the production and analysis of monthly KPIs.
  • Any other ad hoc tasks as defined and agreed with Underwriting
  • Work with underwriting assistants to learn the basics of their roles and support during new staff transitions and peak periods.


Key skills / Requirements
  • General Liability/Casualty Insurance experience is essential in order to understand and interpret slips.
  • Team player with the ability to learn quickly, take initiative and work independently.
  • Excellent interpersonal and communication skills (written and oral), with a high attention to detail.
  • Experience of using a policy admin system essential, IRIS preferable.
  • A working knowledge of Xchanging with the ability to interrogate the system and check signings would be advantageous.
  • Desire to work for a dynamic and fast-moving organisation.


Galejay and all its clients are inclusive employers and prides itself on the main values of honesty and integrity. If you have these qualities and wish to apply, please send your CV to Gary Forster Managing Director, at